Discord started out as a simple chat app for gamers, but quickly grew with an impressive list of features and services. Although the service works well on all major platforms, it can sometimes experience connection issues, especially on your phone.
Most of the time, you can fix these Discord connection issues by simply restarting the app. However, there are times when the problem is more serious. If you can’t use the Discord app on your Android or iPhone due to frequent connection issues, here are some fixes that will help you.
1. Avoid using experimental features
Unlike most apps, Discord gives you access to several experimental features in its main app. Since these features are experimental, Discord will likely encounter issues when using them.
Discord labels these features with a “Beta” tag or a brief warning message. You should refrain from using these features if Discord frequently encounters connection issues on your Android or iPhone.
2. Log out and log back in
Discord connection issues can also occur if Discord fails to authenticate your account. This usually happens right after changing your password or enabling two-factor authentication in Discord. If so, log out of the Discord app and log back in to resolve the issue.
Step 1: Open the Discord app on your phone and tap the profile icon in the lower right corner.
2nd step: Scroll down to the Account section and tap Sign Out. Select Sign out again to confirm.
Log back into your Discord account and see if the app is having connection issues again.
3. Correct the date and time on your phone
Having your phone set to the wrong date or time might not seem like a big deal, but it can lead to a lot of issues. Above all, it can prevent applications from communicating with the server. One way to avoid such problems is to set your phone to the date and time provided by the network.
android
Step 1: Open the Settings app and go to general management.
2nd step: Tap Date & Time. Next, enable the toggle for “Automatic date and time”.
iPhone
Step 1: Launch the Settings app on your iPhone and go to General.
2nd step: Tap Date & Time. Enable the switch next to Set automatically.
4. Temporarily disable your VPN
Are you using a VPN connection? If so, Discord is probably facing connection issues because of it. To rule out this possibility, temporarily disable your VPN and try using Discord again.
5. Change DNS server
By default, your phone uses the DNS server provided by your ISP (Internet service provider). Problems with these servers can also lead to various connection errors. Fortunately, many free public DNS servers offer better reliability and better internet browsing speed. You can switch to a custom DNS server to see if that helps.
android
Step 1: Open the Settings app on your phone and go to Connections.
2nd step: Tap More connection settings and select Private DNS from the next menu.
Step 3: Select “Private DNS Provider Hostname”. Type dns.google in the text field and press Save.
The steps for changing DNS server may differ depending on your current Android version. If the above steps don’t work, check out our dedicated guide on how to change DNS server on Android.
iPhone
Step 1: Open your iPhone settings and go to Wi-Fi. Tap the information icon next to your Wi-Fi network.
2nd step: Scroll down to tap Configure DNS and select Manual from the next screen.
Step 3: Tap the minus icon to remove pre-populated entries under DNS Servers.
Step 4: Tap Add Server and enter 8.8.8.8 and 8.8.4.4 in the text box. Next, tap Save in the upper right corner.
6. Clear App Cache
Corrupted or outdated cache data can degrade an application’s performance and prevent it from working properly. Clearing app cache is safe as it does not affect any important app data.
Follow these steps to clear the Discord app cache on your Android or iPhone.
Step 1: In the Discord app, tap the profile icon in the lower right corner.
2nd step: Scroll down to the Dev Only section and tap on the Clear Caches option.
Restart Discord after that and try using it again.
7. Check if Discord is down
You might have issues with the Discord app. If the Discord server is having issues, the app will have connection issues and you won’t be able to do anything about it. Discord maintains a server status page where you can view outage reports.
A yellow or red bar indicates that Discord is experiencing a partial or major outage. Wait for Discord to fix the issue and the app should work fine.
8. Update the Discord app
Finally, you will need to update the Discord app to its latest version and see if it fixed your problem. Go to App Store or Google Play Store and update the app.
Another reason why Discord may crash or have connection issues is if you signed up for the Discord app beta program. For a reliable experience, consider leaving the beta program of Play Store or the TestFlight app on your iPhone and upgrading to the stable version of the app.
A connected solid
Such connection issues with the Discord app are not limited to mobile devices. Luckily, there is nothing that you cannot fix with the solutions mentioned above. Go through them and let us know which one works for you in the comments below.