OAKLAND, CA., September 23, 2022 /PRNewswire/ — Earlier this month, two Samsung users, Shelby Holtzclaw and Naeem Seirafi, has launched a class action lawsuit against Samsung Electronics of America, accusing the company of unnecessarily collecting consumers’ personal data and failing to protect it. Represented by powerful public interest firm Clarkson Law Firm, the plaintiffs further allege that Samsung failed to take appropriate protective measures, leading to two consecutive data breaches. Samsung then exacerbated the problem, according to the lawsuit, by failing to notify consumers whose data may have been compromised. The 43-page complaint claims that Samsung violated consumer protection laws in all 50 states.
According to the lawsuit, Samsung disabled functions and features of its electronic devices like televisions and printers unless consumers submitted personally identifying data like their home address and date of birth. Samsung then stored, monitored and sold this data without adequately securing it, although it assured its customers that “security and privacy are at the heart of what we do and what we think about every day. “. Samsung reportedly boasted that it “protects users’ security and privacy at all times” through “holistic security” and “industry-leading”. However, the lawsuit claims that the tech giant’s deficient security measures led to two data breaches and the distribution of consumers’ personal and private information.
The first offense allegedly took place in April 2022 when confidential data has been accessed, stolen and published online. Samsung reassured customers that the leak only included “source code relating to the operation of Galaxy devices”, which the plaintiffs said “entirely minimized the impact of this first data breach”. A second preventable attack then occurred when personal identification data was allegedly stolen by an “unauthorized third party”. According to the complaint, “More than half of Samsung’s US consumers are believed to have had their [personal identifiable information] compromised in the breach.”
Plaintiffs allege that Samsung consumers have been left vulnerable to phishing scams, identity theft and double authentication scams, forcing them to spend time, energy and money on security protocols extras like credit monitoring.
Holtzclaw and Seirafi are calling on Samsung to notify all consumers whose data has been stolen, improve their security systems, and compensate victims for the financial harm they suffered.
The case is pending at United States Federal District Court for the Northern District of California, case number 3:22-cv-05176. Visit clarksonlawfirm.com for updates.
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SOURCE Clarkson Law Firm, PC