Windows 10 May 2020 Update had previously been blocked by Microsoft on some of its own Surface devices, but the company has just announced that the Surface Pro 7 and Surface Laptop 3 – and in fact other PCs “ Always On, Always Connected – can now get the upgrade.
The blocking was put in place due to some potential compatibility issues encountered by devices with “more than one Always On, Always Connected compatible network card,” said Microsoft in a support document (as spotted by Thurrott. com). And this gremlin could cause nasty things such as the unexpected shutdown or restart of the machine.
This affected Surface Pro 7 and Surface Laptop 3 as mentioned, but a cumulative update (KB4557957) recently released as part of Microsoft’s monthly update bundle for June addresses compatibility issues.
But don’t get too excited yet. Although Surface owners eagerly awaiting the latest update in May 2020 can now check for updates again – and hopefully see the upgrade – there is no guarantee that it will appear at once.
As Microsoft observes, the block will be phased out over the “weeks to come”, but it has certainly been removed for some who have said they have successfully upgraded.
It should also be noted that the detachable elements of Surface are that KB4557957 “optimizes the touch experience and keeps the familiar desktop experience when you detach the keyboard”.