Windows 10 security update KB4551762 fails to install and throw errors 0x800f081f, 0x80004005, 0x80073701, 0x800f0988, 0x80071160 and 0x80240016 according to user reports.
KB4551762 is an out of band security update released by Microsoft last week to address the critical remote code execution vulnerability (CVE-2020-0796) affecting devices running Windows 10, versions 1903 and 1909, and installations Windows Server Server Core, versions 1903 and 1909.
To install KB4551762, you can check for updates using Windows Update or download it manually for your Windows version from the Microsoft Update catalog. Administrators can distribute the update to corporate environments through Windows Server Update Services (WSUS).
If automatic updates are enabled on your device, the update will install automatically and you will not need to take any further action.
Usual workarounds don’t work
Although there is generally a workaround to install the update manually or by following a specific procedure in case of errors, this time the users who have encountered these problems (1, 2, 3, 4, 5, 6, 7) report via official comments from Microsoft Hub, the Microsoft community website, and Reddit that none of the usual workarounds for errors have helped.
Installation errors of 0x800f0988 and 0x800f0900 were also spotted and reported by Günter Born, one day after Microsoft released KB4551762.
“Updating Windows manually on the local client works ONCE. It finds the fix and then does nothing! We can try to download and install from this page, but it doesn’t work! Then go in the catalog, “said a user via Microsoft’s Feedback Hub. “Try to select the correct configuration. Download the patch. Try to install it. Do not install!”
“When downloading this update, my PC started getting slow and sluggish, the update hung 100%,” said another. “I restarted the PC, then Windows updates broke and started looping for a while while checking for updates, it’s now back to normal but now i have a cumulative update that failed. “
“So I’ve had this problem since KB4497165, but the latest KB4551762 also has the same problem for me,” said another on Reddit. “Basically, after installing, it reaches 7% on the” work on updates “part, then tells me that it failed, and it cancels the modifications.”
Also prey to CPU spikes, random restarts, boot failures
Other reports, although not as numerous as those who say that KB4551762 comes with installation issues, mention processor spikes, high disk usage, system slowdowns and system freezes.
“These issues started yesterday on 3/13/20. The update” 2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4551762) “has failed every time I try to install it with the error code “0x80071160″ says a user. ” When this problem started, my disc drive also went up 100% with little change. I restarted my computer several times, but both problems persisted. “
“After installing KB4551762 and KB4540673, my system crashed. Extremely slow and takes a long time to pass the welcome screen,” said another. “After spending hours trying to connect, I successfully uninstalled the updates, restarted, deactivated and reactivated HyperV, but my system will not return to normal.”
“The simple download of the update caused my computer to overheat and freeze several times,” said a bug report on the Comment Hub. “Finally, with no programs running in the background, the download could continue. When I tried to restart for the update to take effect, it would remain 93% blocked while installing the update Always 93% blocked. “
To top it off, there are also reports of random reboots or startup failures, as well as users who have game issues after installing KB4551762 with the monitor starting to flash after starting a game and the problem disappears after closing the game.
Windows 10 in-place upgrade: a potential solution
Although installation issues for KB4551762 are fairly common among users, some have successfully deployed the security update using an in-place Windows 10 upgrade.
Using this method, you will be able to clean your system to resolve certain issues and this should not affect your programs and files.
The procedure is detailed in the embedded video below and requires you to download and install Windows 10 installation media, log into your account and accept the privacy settings. In addition, you will need administrator rights to perform the upgrade.