Jaspreet Bindra, Tech Whisperer UK | Image: Republic Affairs
AI Opportunity: There is a need for India-specific artificial intelligence ethical safeguards, as AI offers a greater transformational opportunity for India than digital public infrastructure. said Jaspreet Bindra, Founder and Managing Director of Tech Whisperer UK.
The advent of emerging technologies like GenAI is an opportunity, with expanded use cases in health care, semi-automatic cars and social networks, Bindra said, but Traditional challenges such as deepfakes call for the government to raise public awareness about it.
The tech veteran, who has worked for the Mahindra Group and Microsoft, added that AI has dual use cases, likening it to nuclear power – which has fantastic use cases, but destructive consequences.
Global opportunity and governance
At the macro level, the opportunities offered by this technology are immense, Bindra explained.
“In India, we have a huge opportunity. So far, the United States and China are leaders in the AI race, but we need to work on it in a third way. India has taken the lead in IT services, but the bigger opportunity is to follow what we have done with UPI, Aadhaar and other digital public infrastructure,” he said.
Moving on to the threats this technology poses to elections, Bindra said 2024 is the year of elections in three major economies: India, the United States and the United Kingdom (UK). The United States, on the other hand, favors industry and self-regulation.
The dark side of generative technologies, or deepfakes, can influence elections, he noted. This is also because companies have focused on profits and cut staff in favor of ethical regulations.
But in terms of regulations, Economies like India and the UK are industry and regulatory friendly for GenAI, with the EU putting safeguards on companies to protect users.
The technology, which first appeared in 1956, has recently become widespread even as Google has said it has been working on generative artificial intelligence or GenAI since 2013.
Bindra said GenAI is like electricity, since we didn’t think about it until it was here.
Transforming large language models or LLMs at scale leads to faster and simpler transformation.
The technologies, which have become a mass phenomenon thanks to Sam Altman’s open source Open AI technology making access to ChatGPT accessible to everyone, have posed certain challenges.
These, Bindra explained, include job cuts, the impact of deepfakes, as well as false narratives or misinformation and plagiarism in content.
The New York Times sued OpenAI in December for copyright infringement, using its articles to train LLMs without authorization.
Notably, these technologies also have an environmental impact and can contribute to global warming.
ChatGPT emits 8.4 tons of carbon dioxide per year, more than double the amount emitted by an individual, or 4 tons per year, according to reports.
The immediate challenge posed by AI is that of autonomous warfare that can threaten humanity.
AI and jobs
Since the start of the year, technology companies have been laying off staff and blaming the advent of AI, which can automate mundane tasks.
But even if big tech companies continue to lay off workers, Bindra said AI won’t eliminate jobs or threaten humanity, but it will be humans who use it.
He added that several companies are using AI as an excuse to lay off their workforce.
Additionally, work will change with AI-based work tools. Notably, Google introduced Duet AI to its Workspace last year, which uses data from its apps, adds AI capabilities to tools like Slides, and lets users take meeting notes.
The opportunity in India
According to a report from Ernst and Young, the opportunities offered by generative technologies will generate anywhere: $1.2 to $1.5 trillion for IndiaIt is GDP in the next 7 years.
“The opportunity is bigger than UPI and Aadhar,” he added, noting that GenAI can be integrated as part of a technology stack like UPI.