New updates are added at the bottom of this story …….
The original story (published November 24, 2020) follows:
The macOS Big Sur update is probably one of the most feature-rich updates Apple has recently released for its macOS machines.
It makes several improvements and even brings one of the biggest revisions to macOS’s user interface, bringing it more in line with the user interface offered on iOS 14.
Of course, a quick Google search will give you dozens and dozens of articles detailing everything new and the same goes for videos on YouTube.
But before you get excited about the new features and improvements, it’s also worth noting that like most other software updates, macOS Big Sur’s update also comes with its share of bugs and glitches.
Take, for example, the bug we reported earlier that prevents some MacBook users on Big Sur from starting their devices when connected to a monitor through Thunderbolt.
Now, another problem seems to worry many Mac users. After installing the macOS Big Sur update (11), users report that the printing function is now discontinued.
We have shared several reports from affected users below:
The print went well on Catalina. Printing stopped and the message “Filter failed” was displayed. Using the Lexmark C543 printer and removed and entered the printer once. Same problem. The printer supply is visible in the browser. Seems to be an operating system problem. (Source)
Same problem with my Lexmark CX310 when I print. The printer is not receiving anything, it does not even wake up. I have tried installing new drivers from Lexmark but it also causes an error so the new driver is not installed. (Source)
My company, we are using a Canon C5035, we have updated all iMac 2019 and MacBook to OS Big Sur… Now when we print the text appears as gray squares. This is a monumental problem for our business. Please provide assistance as soon as possible. (Source)
I have already updated to the latest version of macOS Big Sur Beta 11.0 (20A5384c) but after updating I had a problem printing the documents. In the first beta, the document is printed but only images are printed, no paragraphs are printed. After the second update my new HP Laser jet Pro M15a printer is installed but does not even print an error. Need support on this. (Source)
As you can see, the problem seems to be affecting users with all kinds of different printers. Therefore, it certainly cannot be linked to a certain printer model or even a brand.
At this time, the issue has not been recognized by Apple directly, although it does have a general fix for printing issues that we have shared below.
Moreover, what seems to be the most likely problem is the printer drivers or rather the lack of them, as one user and a report point out.
I was able to print using a USB cable, after downloading the latest driver and connecting to the printer via an old USB Type 1 cable that I had on hand. Looks like Epson needs to update its driver software. (Source)
Most printer manufacturers have yet to release new drivers that support macOS Big Sur. Therefore, it is more than likely that most of the issues will be resolved once the updated drivers go live.
But until then, you might want to try these possible workarounds which may fix the problem for you.
Workarounds for printing issues on macOS Big Sur
1) Reset Mac Printing System (Official Fix):
1. On your Mac, choose Apple menu> System Preferences, then click Printers & Scanners.
2. Press and hold the Control key while clicking in the list on the left, then choose “Reset Printing System” from the menu that appears.
3. After the printing system is reset, the list of printers in Printers & Scanners preferences is empty.
4. Add all the printers again.
This should fix the problem for some users, however, there are chances that your printer will not work even after performing the above steps.
2) Download the open-source Gutenprint driver:
It seems that users have successfully resolved the issue after downloading and installing the Gutenprint driver which is completely free. All you need to do is download the latest package from here and install it on your Mac computer.
3) Check the latest drivers:
Make sure you have the latest drivers for your printer installed on your Mac computer running macOS Big Sur. Current printer drivers may not be supported on the latest operating system.
Therefore, updating the drivers to the latest version may resolve the issue for good. Most manufacturers provide the drivers on their websites, so you should be able to get your hands on the drivers within minutes.
That being said, we will continue to keep an eye out for any new development regarding the broken print feature on macOS Big Sur and will post an update once new details emerge.
In the meantime, let us know if any of the workarounds provided here helped you resolve the issue. Also, please don’t hesitate to let us know if we missed a workaround that helped you resolve the issue.
Update (March 9, 2021)
For Lexmark users still having this issue, someone seems to have found a workaround and we’ve shared it below.
For Lexmark printers (that’s what I have…) just install the same driver for your printer using the “use” generic PostScript printer drop-down menu.
Another couple or two users also say that turning to AirPrint instead of USB does the trick for them, so you should try that too if your printer is supported.
I tried your solution and the print failed 30-50% of the time. Instead of selecting the Lexmark driver (even if it is installed), I selected AirPrint-viola! 100% success rate so far.
NOTE: There are more stories like this in our dedicated Apple section, so be sure to browse that too.
PiunikaWeb started out as a simple investigative tech journalism website with a primary focus on “breakthrough” or “exclusive” news. In no time at all, our stories were picked up by Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors and many more. Would you like to know more about us? Go here.