Shenzhen, china, December 6, 2021 / PRNewswire / – The Union Bank of The Philippines, more commonly known as UnionBank, is recognized as one of the asia Leading financial institutions, ranking among the top universal banks in the country in terms of profitability and efficiency. As a top flight, UnionBank has won numerous awards and recognitions over the years; it has won the Triple A Asset Digital Bank of the Year award 4 times and won the Digital Trailblazer award in the Asia Pacific region by IDC. It was also voted the most recommended retail bank in Asia Pacific by BankQuality.com.
UnionBank has always been the spearhead of technological innovations to empower its customers. He is fully committed to being The Philippines’ leading bank in innovation to better meet the growing needs of Filipinos all over the world. It firmly keeps its promise to propel the future of the bank by co-creating innovations for its customers and for a better world!
UnionBank deepens digital transformation, covering network infrastructure, organizational structure and operational mode. Data is exploding in the digital age, and it is the Data Center (DC) that processes and stores so much data, especially the master data and production systems of a business; it is also the starting point for business innovation. UnionBank is among the early adopters of digital transformation by creating next-generation DC architecture and promoting Data Center Network (DCN) transformation. The resulting benefits include more agile and reliable networks, better quality services and more aggressive business innovation.
Originally, UnionBank operated an active / standby disaster recovery (DR) DC architecture that relied on legacy devices. This legacy network architecture, however, became less practical as the bank’s services developed. Fast and elastic scaling, agile deployment or E2E automation, and meeting the innovation demands of agile services presented challenges. To overcome these challenges, the bank needed to build a next-generation smart DCN as soon as possible.
After careful consideration and comparison, UnionBank finally decided to partner with Huawei to create a smart DCN. The bank made its decision based on Huawei’s unmatched strengths, including a forward-looking DCN architecture, smooth network migration and evolution, a streamlined and intelligent DCN O&M system, and focused real-time service support. on customer pain points.
1. Future-oriented DCN architecture, facilitating efficient migration and smooth evolution
Huawei’s CloudFabric autonomous driving network solution for DCs has helped UnionBank create a scalable and world-leading DCN, in which active and standby DCs are built on a software-defined network (SDN) architecture based on VXLAN, N resource pools are built based on categories of resource attributes, and iMaster NCE-Fabric is deployed to implement automated network deployment and elastic scaling. iMaster NCE-Fabric is also used to manage firewalls and load balancers from multiple vendors, enabling pool-based value-added services such as security and load balancing.
When it came to migrating and upgrading UnionBank’s production network, the window of time for such operations had to be strictly limited to ensure the continuity of banking services and to minimize the impacts of the migration on services. . It was a big challenge. To overcome this, Huawei carefully designed a smooth and convenient migration solution, which could be implemented in four simple steps.
The first step is to create a new SDN network. iMaster NCE-Fabric discovers and maps legacy network configurations to ensure high configuration consistency between new and legacy networks. The second is to migrate Layer 2 services. IMaster NCE-Fabric streamlines Layer 2 configurations of existing and new networks and automatically migrates servers (physical and virtual machines). The third is to migrate Layer 3 services. IMaster NCE-Fabric streamlines Layer 3 configurations of existing and new networks and migrates Layer 3 gateways to the new network. This is how the service migration is completed. The very last simple step is to verify the continuity of service. Namely, iMaster NCE-Fabric checks network connectivity, service paths and impacts of changes to ensure that all service systems are functioning properly.
After dozens of early morning network migrations, Huawei managed to migrate the bank’s legacy architecture to a scalable DCN architecture without triggering a configuration rollback or network crashes.
2. E2E, high level automation, facilitation of network simulation and change assessment
As agile service innovation gains momentum, UnionBank’s DC must be able to respond quickly to service needs. This can hardly be achieved on such a busy network, on which many new services and a large number of changes are made per year, more than 3000 on average. To manage this, network engineers must spend more than half of their time adapting the network to new services and changes. Typically, the routine approach to effecting a network change is to design a change solution based on expert experience, assess the impacts of the change, implement the solution, and manually verify the outcome. change. This, however, cannot prevent change errors as networks continue to evolve and become more and more complex.
iMaster NCE-Fabric can handle all of this. Through modeling and simulation, it can automatically assess the risks and impacts of changes, execute changes and perform post-change verification, ensuring error-free network changes that can fully meet customer expectations. Not only that, customers can also create continuous monitoring tasks on iMaster NCE-Fabric, so that their services can operate under constant warranty.
3. AI-powered “1-3-5” intelligent O&M, redefining DCN operation and maintenance
To improve the customer experience and efficiency, UnionBank launched the online registration service, allowing customers to enjoy high quality financial services from the comfort of their own homes. As the service has grown in popularity, many customers have experienced frequent service access failures or frame freezes resulting in numerous complaints. In response, the bank began to locate the default on its DCN; however, it was extremely difficult to detect network delay jitter and packet loss in the traditional O&M mode which favored manual operations and relied heavily on expert experience. Locating faults was also very time consuming and labor intensive in this mode, as engineers had to obtain node-to-node packets for localization. All of this contributed to a less than ideal customer experience.
That’s where Huawei’s iMaster NCE-FabricInsight comes in. He innovatively applies AI in DCN O&M, helping UnionBank to implement smart DCN O&M in all scenarios. To elaborate, it enables KPI subscription to all telemetry-based scenarios in seconds, establishing a five-dimensional, real-time network health assessment system. The dimensions are device, network, protocol, overlay, and service. Additionally, drawing on Huawei’s 30+ years of O&M experience and tens of millions of data samples, iMaster NCE-FabricInsight can identify correlations between network objects and conclude propagation rules. Defects based on Big Data exploration and modeling, thus accurately detecting 75 typical types of defects in 1 minute, locate them in 3 minutes, and rectify them in 5 minutes. Not only that, iMaster NCE-FabricInsight achieves a future-oriented shift from passive O&M to proactive O&M, freeing network engineers from traditional labor-intensive DCN passive O&M. of work. This allowed UnionBank to maximize the efficiency of DCN operations and maintenance.
Smart DCN is just the start. UnionBank continues to push the boundaries of its digital transformation journey by organizing an unprecedented virtual ceremony for its Innovation Campus – a real estate development supporting the institution’s innovation initiatives. This campus is also seen as the hub for blockchain, AI, and other new technologies that will revolutionize people’s way of life. Huawei looks forward to cooperating with UnionBank in other areas and helping UnionBank deepen its digital transformation.
SOURCE Huawei Technologies Co., Ltd.