We’re used to seeing rankings done by JD Power every year, especially with their initial quality study that determines which new cars have the least problems in the first few months of ownership.
This time around, let’s take a look at the rankings when it comes to the quality of seats and the satisfaction of car buyers in the United States. In the JD Power 2021 US Seat Quality and Satisfaction Study, the company surveyed 110,827 buyers and renters of new 2021 model year vehicles after 90 days of ownership, from February to July 2021.
As usual, the quality of the seats was measured via the number of problems encountered per 100 vehicles (PP100). The lower the number, the better the quality.
That said, the Hyundai Elantra ranks first in the mass market compact car category with just 5.7 points, while the Honda Civic and Volkswagen Golf round out second and third places in the same category.
Meanwhile, the Honda Clarity ranks top in the mass market medium / large car category with 5.3 points, followed closely by the Dodge Charger and Nissan Maxima.
The Nissan Rogue leads the mass market compact SUV, followed by the Ford Mustang Mach-E and the Honda CR-V. It is worth noting that the Nissan Rogue has the lowest PP100 among mass market nameplates at 4.2 points, even outperforming the premium car brands in this year’s study.
On the other hand, the Chevrolet Blazer, Hyundai Palisade and Nissan Murano were hailed as the best in the mid / large SUV category of the mass market.
In the consumer truck / van segment, the Ram 1500 leads the pack, while the current American bestseller, the Ford F-150, follows closely behind with this GMC Sierra also in third place.
Among the premium brands, the Porsche 718 leads the car segment while the Lexus UX leads the SUV segment. The Lexus RC and Genesis G90 round out the premium car list while the Lexus LX and BMW X4 are the top three in the premium SUV category.