America’s workforce has become increasingly reliant on technology, even before the COVID-19 pandemic forced many of us to work from home. The increased use of cloud-based programs, office suites, social media, and security software has forced workers to learn more, and it has been difficult for many to keep pace.
To highlight the growing demand for technological knowledge in the business world, Future Learn spoke to 1,000 people about the technical requirements of their jobs. The most telling results show that 83% of those surveyed believe their work is “somewhat” or “very” tech-oriented. In addition, 43% of respondents say their job is more technically demanding than they thought.
Of course, with the increase in the use of technology, there is a greater need for skills. When asked which are in most demand right now, 62% of employees reported knowledge of Microsoft Office, including Word, Excel, and PowerPoint, followed by 60% who reported proficiency in Microsoft Office. information. Proficiency in Windows / macOS, Google Suite, and online meeting software such as Zoom round out the top five.
Considering these comments, it is interesting to see that only 30% to 36% of respondents learned these skills in college. Meanwhile, growing skills including web development, data analytics, digital marketing, and cybersecurity aren’t necessarily widely used in the workforce, but 37% to 39% of respondents were learning at school. An incredible 45% – mostly working people in their 20s – say they have learned coding or programming.
On average, employees reported using four to five programs in a typical workday, and the most popular were specifically relevant to our current remote work landscape: 56% of respondents said Microsoft Office 365 was the Most used program, while Google Drive (50%), Zoom (48%), Microsoft Teams (35%) and Dropbox (30%) are also among the most popular.
It looks like this trend is only going to continue, given our current situation: 63% of employers have introduced new software or web programs since March 2020, when the first US home orders were placed.