As Cyberpunk 2077 problems on the console persist, Sony is telling gamers it will not refund their purchases on PlayStation platforms.
According to users on Resetera and TwitterSony refuses to issue refunds to users who downloaded and streamed the game to PlayStation 4 or PlayStation 5 thanks to the company’s long-standing (and infamously strict) refund policy.
Instead of, user reports and screenshots of discussions with sales representatives seem to suggest that Sony is simply asking consumers to wait for CD Projekt Red to roll out its PS4 and Xbox One patches in early 2021. This flies in the face of CDPR’s advice, where the company has advised gamers to return to where they are. purchased Cyberpunk 2077 to request a refund (either at retail stores for physical copies, or at Sony and Microsoft for digital purchases).
Since these refund request methods seem to be closed for many, the studio notes that you have until December 21 to contact CDPR support at [email protected] and make your case. Be courteous and polite.
It’s worth noting that some gamers are reporting that they have been successful in securing refunds from Sony (according to Eurogamer) – but at the time of writing, there doesn’t appear to be a general policy in place.
Console review copies of Cyberpunk 2077 weren’t offered until after the PC version of the game’s reviews came out, and some gamers believe they were misled into their decision to buy the game over. latest generation machines.
In many cases, consumers are finding that the PS4 and Xbox One versions of the game underperform significantly compared to the Xbox Series S / X, PS5, and PC versions of the game.
These complaints do not affect sales of the game, however. Based on its eight million pre-orders, it has not only already caught up with its development and marketing costs, but has also beaten World of Warcraft: Shadowlands as a PC game. the most sold of all time.
If you aren’t having any issues yourself, be sure to check out our Cyberpunk 2077 guides, including the popular Lifepaths primer and our recently updated guide for how to get the best secret endings.