In 2015, Samsung launched Smart Manager, a tool that allows users to scan and optimize their smartphones in four areas: battery, storage, RAM, and security.
This article will show you how to use the security function of Smart Manager for Samsung malware removal function to protect your Samsung device.
Smart Manager regularly scans for malware to avoid Samsung viruses and through cooperation with Intel Security provides Samsung anti-malware solution.
YesYou can also run an impromptu scan whenever you want by following the instructions below:
Tap Smart Manager in the Applications menu.
At the top right, you’ll see the last time your device was scanned.
To scan again, press SCAN NOW.
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You will see windows like the ones below if Smart Manager detects Samsung malware on your device.
If you have a third-party antivirus app installed on your smartphone, familiarize yourself with the expected notification you will receive if this software has a problem by visiting the app developer’s website.
Notifications that your smartphone is infected are fake.
Unscrupulous advertisers frequently use pop-ups that say “your device is infected” to convince you to click on it. Malware or phishing attempts are possible, but they might just try to get you to download an app or visit their website.
According to Samsung, this could be due to a problematic app or lack of storage space if your device is running slowly. Clear your cache or delete apps you don’t use are two options.
If you think you have a virus, try restarting your device in Safe Mode to see if the issue is caused by an app.
Safe Mode will restore your device to its factory configuration. It does not erase or reset any data on your device.
To use Safe Mode:
1. First turn off your device. To turn on the device, press and hold the Power key for a few seconds.
2. Press and hold the volume down key until the lock screen appears after the Samsung logo appears. Safe Mode should now appear in the lower left corner of the screen.
If the issues go away while you are in Safe Mode, the issue is most likely caused by an app. Restart your phone and remove any apps you recently installed.
If your problems persist, you can try resetting your device to factory settings to get rid of the infection.
Click here to see the steps to perform a factory reset.
You can submit an error report or ask Samsung representatives question through the Samsung Members app if you experience unexpected behavior on Samsung mobiles, tablets or portable devices.
It helps the business to see what’s going on better. The information is anonymized and kept only for the duration of the investigation.
Find out how to submit an error report using the Samsung Members App.
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