JOHANNESBURG, South Africa – February 08, 2023 – Samsung has added an additional 10 years to its original 10-year warranty on key components in certain devices. This 20 year warranty1 is clear evidence of Samsung’s dedication to delivering high-quality, durable devices that have stood the test of time, improving the lives of users in South African homes and beyond.
At Bespoke Home 2022 in June last year, Samsung showcased its vision for sustainable home solutions based on the Bespoke concept of flexible devices that adapt to deliver effective home care solutions as life changes. evolved. This concept includes reducing waste by extending the life of Samsung appliances through reliability, as frequent replacement of household appliances not only costs time and energy, but also produces physical waste. Samsung aims to further combat this waste with sustainable, sustainability-based solutions backed by the company’s incredible 20-year warranty for digital inverter technologies.2 (DIT) on certain refrigerators and washing machines which came into force on November 1, 2022.
Samsung Digital Inverter Technology is a software-controlled inverter that runs a variable-speed compressor. And, for added peace of mind, it’s backed by the 20-year warranty service offering. This increase from a 10-year warranty to 20 years reflects Samsung’s confidence and commitment to its products. Samsung refrigerators are VDE certified3 – an internationally accredited institution in the field of testing. VDE is the independent and neutral testing and certification institute based in Germany – well known for its strict quality assessment standards. Samsung’s compressor has been subjected to 310,000 cycle tests by VDE, and it has passed. The 20-year warranty on the Digital Inverter Compressor is a testament to the reliability of Samsung refrigerators, capable of delivering quiet durability and energy efficiency.
Samsung refrigerators, in particular, offer consumers stunning aesthetics and incredible quality. Samsung’s technologically innovative Bespoke range has evolved over the years, providing consumers with peace of mind and brand confidence. The beginning of Samsung’s commitment started with research and development. Through decades of continuous investment, Samsung is able to bring consumers devices that combine Samsung’s most advanced technologies with beautiful designs that elevate the home experience.
Every Samsung product goes through a rigorous quality assurance phase where products are tested to ensure they will perform well for many years. Samsung’s DIT, in particular, is the result of the company’s investment in quality. This DIT is an essential basic component of the devices they power. Built on over 25 years of research and development, the DIT affects everything from energy efficiency to the performance and durability of major appliances.
As such, protecting the integrity of this central component with a 20-year warranty has extended the period of use of the devices, providing peace of mind to users through reliability while reducing environmental waste. Samsung therefore provides consumers with durability derived from decades of innovation.
To better understand, let’s find out what digital inverters are and how they work. In washing machines, the DIT is in the form of a digital inverter motor (DIM) used to spin and pulse the drum of the washing machine during wash cycles. In refrigerators, Digital Inverter technology takes the form of Digital Inverter Compressors (DIC) that act as the heart of the unit, circulating cold air through the compartments. Samsung’s DIC intelligently adjusts its power based on the circumstances instead of just cycling on and off.
In practice, this means that Samsung refrigerators operate at higher power settings during peak usage times, such as during the day, and operate at lower power settings, which saves energy during periods of low use, such as at night. The intelligently efficient DIC can also gradually adjust by moving along the power adjustment scale to save energy and extend the life of a refrigerator by reducing on and off cycles .
By applying the warranty to Samsung’s Digital Inverter Technologies, the company is committing to its users to provide added value for years to come. Honoring this commitment means that while the device is in production or even after, the parts needed to maintain and service the DITs will now be available for 20 years. Consumers can rest assured that Samsung service using Samsung-made products will be there when they need it.
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