The Galaxy S24 lineup, which debuted just a few weeks ago, may offer the “flagship of Android flagships,” but that doesn’t mean it’s immune to problems.
Almost immediately after launch, S24 users started complaining that their phone’s screen looked washed out. Samsung initially defended the phone, saying it was supposed to look like that. But he quickly promised a “liveness slider” to remedy the problem in a future update.
Also read: The best Samsung phones to buy in 2024
But now another problem has arisen. First highlighted by AndroidPolice, hundreds of users on Reddit are complaining that their phone’s screen takes on a grainy texture or displays unsightly horizontal bars, especially with dark or gray backgrounds in low light. The issue was not present on older, lower resolution devices, users say.
One user even reported visiting a local Samsung store and seeing the same issue with the exposed phones, meaning it’s not exactly an issue localized to just a few cases.
While the issue doesn’t prevent the phone from being used, it’s still quite concerning for a $1,300 device.
Since several users report replacing their device with Samsung because of this issue, a hardware problem seems likely.
Also: Getting started with the Samsung Galaxy S24 series: I didn’t expect this model to be my favorite
It should be noted that such problems are not uncommon with new phones. The Google Pixel 8 Pro faced a similar problem shortly after its launch last fall.
To check your device’s display, you can dial *#0*# and cycle through the colors to see if any gradients, grains, or lines appear. Additionally, you can use an LED screen tester like Test My Screen to check your phone. If you are experiencing this issue with your phone, it is recommended to contact Samsung Support.