In order to avoid the big crowds at the exclusive Samsung stores, the South Korean smartphone maker has come up with an initiative called “We Care For You” program in India to enable people to have the most shopping experiences. sure. From now on, Samsung will allow you to make an appointment to shop, which is quite similar to how you make an appointment when you plan to see a dentist.
As part of the program, Samsung has come up with an appointment system for its stores where customers can easily place orders through WhatsApp and in return they get additional reward points and offers for shoppers especially those. students.
Samsung’s different strategies for shopping after COVID-19
Purchase service by appointment: Customers can now book an appointment online to shop at the nearest Samsung Exclusive Stores through the “Buy by Appointment” portal. After that, depending on the appointment, customers can come to the store and have one-on-one interaction with an executive.
Samsung further informed that consumers can book appointment services at Samsung Smart Cafe through WhatsApp. You just have to send ‘Book’ on the number 9870494949 on WhatsApp, then there will be a few steps to follow for the appointment. It can also be used to benefit from home delivery and home demonstration service.
Home delivery and home demo: Customers can have a good experience of the devices they wish to buy and then make a purchase from their home by booking a home delivery or a home demonstration on the “Experience Samsung at Home” portal. Samsung says all safety guidelines are followed during home visits and transactions are done digitally.
Electronic invoice on WhatsApp: Customers can then get their invoices on WhatsApp to avoid contact for security reasons.