So I tried to trade my MBP 2018. I cleaned the drive and tried to reinstall macOS via internet recovery. I had problems at first because I got stuck on the selected WIFI screen even after entering the correct password. After waiting about 10 minutes on the screen, I finally got the 2002F error. I was finally able to reinstall the operating system using my mobile data hotspot after advice from Apple technical support. The support person told me that the 2002F and any error codes starting with 2xxx are related to internet connectivity. After that I sent my MBP to the business partner (Brightstar). Lo and behold, Brightstar gets the same error – a variation – 2005F. So they set the value of the swap at $ 0. After getting the returned MBP, I reinstalled macOS using a mobile hotspot and performed a diagnostic. No problem. Now I’m not sure I can swap the machine.
Does anyone know why this happens to some machines and not at all to others? Aside from the possibility that this is related to the ISP, it seems to me that not all machines have this problem, as Brightstar told me that this problem has not occurred with the other MBPs they are evaluating. This suggests that their ISP should allow Internet Recovery connection to Apple servers.
It’s annoying that I can’t swap the MBP even though it has no problem.
Do you see this as a machine defect? Apple support is set to expire next month, so I’m thinking of sending it to the Apple Store for diagnosis and possibly repair / replacement if something goes wrong.