Logitech announced on Friday that it was discontinuing its line of Harmony universal remotes, ending years of speculation the devices were on the verge of extinction. Models currently in stock at retailers will be available while supplies last, and the company says it will continue to provide support and service for the Harmony remote “as long as customers use it.”
“While Harmony remotes are and continue to be available from various retailers, Logitech will no longer manufacture Harmony remotes,” according to a blog post on the Logitech support page. “We do not anticipate any impact for our customers from this announcement. We plan to support our Harmony community and new Harmony customers, which includes access to our software and apps to set up and manage your remotes. We also plan to continue updating the platform and adding devices to our Harmony database. Customer and warranty support will continue to be offered. “
Logitech acquired Intrigue Technologies, the original maker of the Harmony remote, in 2004. Harmony universal remotes were popular with consumers looking for a single remote to control them all: cable box, game console, and streaming devices. continued. Some newer models have even been able to be used with smart home devices.
Logitech’s business exploded during the coronavirus pandemic as people worked and studied from home; in January, the company announced that its third-quarter sales were up 85% year-over-year to $ 1.67 billion, enough to be able to splurge in its first-ever Super Bowl commercial .
But with the rise of streaming services in recent years, universal remotes aren’t as crucial as they once were. Logitech CEO Bracken Darrell said The edge in 2019, Harmony was a small business for the company; He said remote activity was only about 6% of the size of Logitech’s huge keyboard activity, for example.
“I think over time you will have fewer and fewer people who feel like they really need this universal remote,” Darrell said at the time. He added that the company appreciates die-hard Harmony users who love the device: “It’s so rare to have users who love something as much as many of our Harmony users. We will always take care of them because we truly believe that is part of the brand’s responsibility, ”said Darrell. The edge. “So we love Harmony for that reason. How long it will be there, I don’t know.