Dropbox will finally update its Mac app to natively support Apple Silicon in the first half of 2022, the company confirmed today. A previous thread saw Dropbox staff say that a native app would need “a little more help before I share your suggestion with our team.”
The months-old thread resurfaced in a developer post Mitchell Hashimoto on Twitter (spotted by MacRumors), prompting complaints from disappointed Dropbox users that the company would only develop the app if enough customers requested it. While Dropbox technically works with Apple Silicon hardware through Apple’s Rosetta 2 software translation layer, it isn’t as energy or memory efficient as it could be if it was running natively.
In response to the confusion, Dropbox CEO Drew Houston clarified that the service “certainly supports Apple Silicon” and that it “has been working for some time on a native M1 version which we plan to release in the first half of 2022”. Houston also apologized for the support thread responses, which it called “not ideal.”
We certainly support Apple Silicon, sorry for the confusion. We’ve been working for some time on a native version of M1 that we plan to release in the first half of 2022. (And okay, the responses in the support thread were not ideal)
– Drew Houston (@drewouston) 28 October 2021
The support thread has also since been resolved with a similar update clarifying the current development of a native M1 app and apologizing for the confusion. “While we regularly ask customers for feedback and feedback on new products or features, this shouldn’t have been one of those cases. ”