Disneyland fans keen to return to the park when it reopens on April 30 have had problems purchasing tickets.
Some on Thursday reported wait times of up to eight hours in their efforts to make reservations for the park.
While there have been numerous complaints on Twitter about the long wait times, some fans have said they would have waited much longer than they did.
Micci Levy, a Riverside resident, said her family entered the line to purchase tickets around 7 a.m. Thursday and finally purchased their tickets at 5 p.m.
“I’m a Disney monster so I would wait even longer. I went to Touch of Disney last week and literally stood outside and cried because it’s the longest I’ve been away in my entire life. This is my happy place. wait even longer to go. I know not everyone feels that way, but that’s what I do, ”Levy said.
She and her family finally bought six tickets for May 7. Levy added that she last visited the park the weekend before it closed on March 12, 2020 due to the coronavirus.
As part of Disneyland and California Adventure’s reopening plans, visitors need both a theme park reservation and a valid same-day admission ticket for the same park to enter the park. The parks are also open only to residents of California.
Since capacity will be limited to 15% due to state guidelines, Disneyland is managing the number of participants on a new reservation system requiring all visitors to make reservations for entry in advance, said the theme park last month.
But many people reported long wait times for reservations and tickets on Thursday, with some saying they waited more than seven hours.
Others have complained about the issues Disney’s website is facing and warned fellow fans via social media to stay strong.
Users were placed in a virtual waiting room with a message saying, “Due to high demand, it is taking longer than expected. We have a lot of guests accessing our system, so you are now in a waiting room planning your visit to the park. ”
The waiting room page also told users that due to limited availability, “being in the queue does not guarantee the ability to make reservations.”
The theme park reservation system was first launched on April 12 for customers with existing valid tickets, who were able to start reserving theme parks on the date corresponding to their ticket. Theme park sales resumed for all California residents on Thursday, allowing visitors to purchase tickets and make reservations.
USA TODAY reporter Morgan Hines’ previous report was used in this report.
Erin Rode covers the West Coachella Valley towns, Palm Springs, Cathedral City, and Desert Hot Springs. Contact her at [email protected].
