Microsoft Teams lets you reply to a specific message with an emoji. This feature was available for instant messaging apps such as WhatsApp and Telegram. But now you can express your thoughts while chatting with your business contacts on Microsoft Teams on your Windows PC.
But some users cannot use this feature because it stops working properly on their Windows 11 computers. If you are also one of them, here are the best fixes for Microsoft teams reactions not working on Windows 11 .
1. Log into Microsoft Teams again
It is worth trying. You can fix this issue of reactions not working by signing out and back in to your Microsoft Teams account. This is similar to how you would face such an issue while using a mobile app.
Step 1: Click the Windows icon, type Microsoft Teams, and press Enter.
2nd step: In the Teams app, click your profile picture in the top right corner.
Step 3: Click Logout.
Step 4: After logging out, enter your login credentials.
Then check if that fixes the problem.
2. Repair and reset Microsoft Teams app
Microsoft gives you troubleshooting options to fix broken apps and programs in Windows 11. If re-logging into your Microsoft Teams account didn’t help, you can try repairing and resetting the app on your computer. This method applies to both native and third-party apps. Here’s how.
Step 1: Press Windows key + I to open the Settings window.
2nd step: Click Applications in the left menu.
Step 3: Click Installed apps on the right side.
Step 4: Scroll down the list of apps and click on the three dots next to Microsoft Teams.
Step 5: Click Advanced Options.
Step 6: Scroll down and click Repair.
Wait for some time until Windows finishes trying to repair the Teams app. Once done, you will see a checkmark next to the Repair button.
Step 7: Click Reset.
Step 8: Click Reset again to confirm your choice.
Step 9: Close the window and open Microsoft Teams to check if the issue is resolved.
You may need to sign in to your Microsoft Teams account again.
3. Avoid using VPN services
Using a VPN service lets you access apps and websites that aren’t available in your home country. But it can also cause issues with apps on your Windows 11 computer. If you still cannot use Message Reactions on Microsoft Teams app, you can try disabling your VPN service and check if the problem is fixed.
You can also refer to our article if you have ever encountered the issue of VPN service not working on your Windows 11 computer.
4. Clear Microsoft Teams app cache
Clearing the Ap Cache removes all preferences and information the app has collected over time, based on your usage. This is a good thing because an outdated or corrupt app cache is one of the main culprits for an app to malfunction. So you can clear the application cache for Microsoft Teams on your Windows 11 computer to check if that fixes the problem.
Step 1: Press Windows key + R to open Run.
2nd step: Type %appdata%\Microsoft\Teams and press Enter.
All files in the Teams folder will appear on your screen.
Step 3: Select all files and delete them from your computer.
Step 4: Close the window and restart your Windows 11 PC.
Step 5: Relaunch the Microsoft Teams app and check if the issue is resolved.
5. Update the Microsoft Teams app
If clearing the app cache didn’t help, you can check for an update to the Microsoft Teams app. The current version of your Windows PC may contain a bug that prevents the Message Reactions feature from working properly. Here’s how to check and update Teams.
Step 1: Click the Windows icon, type Microsoft Teams in the search bar, then press Enter.
2nd step: Click on the three dots in the upper right corner.
Step 3: Click Settings.
Step 4: Click About Teams in the bottom left menu.
Step 5: If it says an update is available, download and install it.
Step 6: Relaunch Microsoft Teams and check if the issue is resolved.
If you have downloaded the Microsoft Teams app from the Microsoft Store, you can click the link below to update the app.
6. Use the web version if nothing works
We also recommend upgrading to the web version of Microsoft Teams if you need help with the steps mentioned above. The web version also works just like the app on your Windows PC.
Step 1: Open the browser on your Windows 11 PC.
2nd step: Go to teams.microsoft.com and log in with your account.
Step 3: Click Use web app instead to get started.
Team up
These solutions will help you use the Message Reactions feature in Microsoft Teams. If you use Google Chrome, you can also read our article on how to fix Microsoft Teams notifications not working in Google Chrome.